Below are answers to the most frequently asked questions about the new categories of membership and membership in general. Please feel free to ask Science Factory staff if you have additional questions.
Q. As a Science Factory member, which Planetarium shows can I see for free?
A: You will enjoy free admission to all Seasonal Stargazing Planetarium shows. You will receive a 50% discount for all other regularly scheduled Planetarium shows and other live presentations in the Planetarium. See current show schedules online or at the front desk.
Q. Can I bring anyone with me?
A: You can bring children or adult guests as indicated for your membership category. For example, if you have a 2 + 2 Family membership you may bring two children or adults as guests each time you visit. (Or, if only one of the named adult members is visiting, you may bring three children or adults as guests.) Your guests do not have to be members of your family or members of the Science Factory.
Q. Can I bring another adult whose name is not on my card?
A: Adult guests do not need to be named on your card as long as one adult listed as a member on the card accompanies them.
Q. Do guests receive the member discount on Planetarium shows?
A: Yes, as long as your guest is accompanying you he or she receives all the benefits of your membership.
Q. Can I add additional people to my membership? How many?
A: You may add up to four guests to any Individual or Family level of membership by adding $10/guest to your membership fee. For example, you can purchase a Family 2 + 2 membership, add one guest for $10/yr., and get a Family 2 + 2 + 1 membership.
Q. If I add a guest to my membership, can I bring anyone, or does it have to be a specific named person?
A: Guests do not have to be named and you may bring different guests on different visits. However, guests must always be accompanied by at least one adult member listed on the card.
Q. Can I add additional guests or upgrade at later date?
A: You may add additional guests or upgrade your existing membership at any time but the expiration date of the membership will remain the same. You must return your original membership card. The fee to upgrade is $10 per person you would like to add. You will also need to pay a $5 replacement card fee.
Q. I am a member of an ASTC museum. What can I do for free?
A: If you are a member of a museum that currently participates in the ASTC Passport Program, you will receive free admission to the Science Factory Exhibit Hall for two adults and four children living in the same household. You must show your membership card and ID to receive these benefits. At least one named adult cardholder must be present. Admission to Planetarium shows will be charged at the non-member rate. Please note that some museums are excluded according to the mileage restrictions of the ASTC Passport Program. The limit of 2 adults and 4 children applies to memberships that have more than two named adults or "guests" at their home museum.
Q. I am a member of an ASTC museum. Do I get discounts on summer camps, classes, and birthday parties?
A: No. You must be a member of the Science Factory in order to receive discounted rates for Science Factory programs.
Q. Do you offer any discounted membership rates?
A: Yes. University Students, active military and seniors (62+) receive a $5 discount on any membership with a valid ID.
Q: Do I receive a discount in the museum store if I have a Science Factory membership?
A: Yes, all members receive a 10% discount on store merchandise. Supporting Members ($155 level) receive a 15% discount on store merchandise.
Q. Can I buy a membership for more than one year?
A: No. At the present time all of our memberships are annual memberships.
Our Visitor Services staff is happy to answer any additional questions you may have regarding membership.